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Over the previous few decades, Komatsu has developed to become a international giant thanks to their strength and competence within the diverse fields of logistics, excavating, construction and mining. Using innovative designs and technological superiority, they remain at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using modern design approaches and superior manufacturing capabilities, Komatsu has distinguished itself through the engineering of dependable and robust forklifts that consumers from around the planet have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the mounting demand for its products in the North American market. To improve costs and efficiencies, a modern facility was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Remaining one of the foremost suppliers and makers of rugged and modern forklifts in our day, Komatsu Forklift U.S.A., Inc continues to meet their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American consumers.
After many years of establishing and retaining quality customer service relationships with clients, Komatsu Forklift understands that satisfying the requirements of the customer is vital. Komatsu starts all new initiatives and product developments with the customer's input. By welcoming contributions and criticism, they are able to establish client needs and expectations then develop progressive models and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is designed from the beginning and continued through the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that every piece of equipment will last in even the toughest functions and environments. Adherence to meticulous engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and stringent internal quality standards all add to superior lift truck products. Komatsu Engineering Standards transform the modern and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and well-organized manufacturing facility in Covington, Georgia is a full service plant. This state-of-the-art plant begins the manufacturing process with unrefined steel which is then welded, designed and primed. When assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the length of the manufacturing process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the people who sell and support it, their dealers make all the difference. Komatsu Forklift is proud of their committed seller networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM parts on-hand to provide the essential service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated circulation center is another option. The web-based K-Link system assists dealers with online components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Nationwide Accounts. Many world-class companies depend on Komatsu lift trucks in their daily operations. Nationwide account clients profit from a unique partnership with Komatsu that allows them to customize cost-efficient applications so as to enhance the customer’s productivity and profits. Komatsu national account consumers have access to on-line components and service support system and a comprehensive fleet administration program, offering the ability for Komatsu to be their total solution for any lift truck worries.
The efficient and dependable staff members at Komatsu Forklift U.S.A., are dedicated to offering excellent customer support whether it arrives in the form of education, product sales, aftermarket support, and longterm maintenance. They want to make sure that the client support offered will help their clients satisfy or exceed their company goals while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ unique means of doing business and enjoys working together to develop a plan to best insure their ongoing success.
